Privacy Policy

发布时间:2024-09-30 340人浏览

hereinafter referred to as"we / Shenzhen Longot Technology Development Co., LTD"

Effective date of this Privacy Policy: July 20, 2022

Last updated date: July 20, 2022

Before using Longot products or services, please be sure to read and thoroughly understand this policy, especially the terms marked inbold and underlined. You should focus on reading and use the relevant products or services after confirming your full understanding and agreement.  If you have any questions, comment or suggestion about this privacy policy, you can contact us through various contact information. 

Your trust is of great importance to us and we also understand the importance of your personal information to you.  We will take protective measures as required by laws and regulations to protect your personal information and to keep it under our control.  In view of this,  Shenzhen Longot Technology Development CO.,LTD(hereinafter referred to as "we / Longot")formulate this Privacy Policy (hereinafter referred to as "this policy / this Privacy Policy") and remind you:

This policy applies to the products or services we provide. If the products or services provided by us are used in the products or services of our affiliated companies (e.g. Longot mini program, Longot website), but there is no independent privacy policy, this policy is also applicable to this part of products or services.

It should be noted that this policy is not applicable to the services provided to you by other third parties, nor to the products or services for which we have separately set the privacy policy.

Definitions

Personal information: Refers to information that is recorded electronically or in other ways which can identify the identity of a specific natural person or reflect a natural person’s activities independently or in combination with other information.

Sensitive personal information: Refers to information that endangers the safety of person and property once it is divulged, illegally provided or misused, and is highly likely to cause damage to personal reputation, physical and mental health or discriminatory treatment, etc.

Erasure of Personal Information: refers tothe act of removing personal information from the system involved in the realization of daily business functions, so that the personal information cannot be retrieved and accessed.

Children: under fourteen years of age are not charged

Unless agreed otherwise herein, the definitions used in this Policy shall have the same meaning ascribed to them in the Longot Platform Service Agreement.

Privacy Policy

This Policy will help you understand:

1How we collect and use your User Information

2Cookie  How we use Cookies

3How we share, transfer and disclose your User Information

4How we retain your User Information

5How we protect your User Information

6How we manage your User Information and Your rights over your User Information

7How we deal with minor’s User Information

8How you data is transferred globally.

9Update and notice of this Policy

10How to contact us

1. How we collect and use your User Information

When you use our products and/or services, we need or may need to collect and use two kinds of your personal information as follows:

To fulfill the basic function of providing you with our products / services, we will collect and use your personal information in accordance with the provisions of the Cyber Security Law. If you refuse to provide relevant information, you may not able to use our products/service normally but it is not disturb your browsing our website.

Optional information you choose to authorize us to collect and use so that we can provide you with additional functions of our products and/or services. If you refuse to provide such information, you will not be able to use the relevant additional functions or achieve the function or effect we intend to achieve, but it will not affect your normal use of the basic functions of our products and/or services.

When you use it, we will collect your location information, camera, network status and storage space, which are sensitive information. Such information is collected for the purpose of docking with our equipment and taking photos and videos in time. Network status and storage space are necessary information, if you refuse to provide, you will not be able to connect to our equipment and use. When you use our services, allow us to collect information that you provide to us or that is necessary to provide services to you, including: Log information such as device model, operating system, login IP address, network access mode, type and status, network quality data, device accelerator (such as gravity sensing device), operation log, and service log information (such as you are searching and viewing operation records, service fault information, and recommended website information). This type of information is the basic information that must be collected to provide services. Depending on your authorization, we may open the location, phone operating system model and version, international mobile Device identifier, unique device identifier, machine MAC address, phone task list, device SSID, photo album access.

In particular, access to the above information is a necessary but not sufficient condition for us to collect specific information. We get sensitive access does not necessarily mean that we will collect your relevant information; Even if we have been granted sensitive access, we will only collect your relevant information when necessary and in accordance with this Privacy Policy

The above information provided by you will continue to authorize us to use during your use of the service. When you cancel your account, we will stop using and delete the above information

We guarantee that the collected user information will be de-identified or anonymized according to law.  Information that cannot identify the personal identity of a natural person alone or in combination with other information is not personal information in the legal sense.  If we combine non-personal information with other information to identify your personal identity or use it with your personal information, we will treat and protect such information as your personal information in accordance with this privacy policy during the combined use.

  In order to better operate and improve our technology and services, or due to changes in business strategy, when the collection, use and processing of user information required for the products or services we provide exceed the above scope, or when we want to use the collected user information for other purposes not specified in this privacy policy, or when we want to use the information collected for a specific purpose for other purposes,  We will notify you within a reasonable period after obtaining user information or before processing user information and obtain your authorization and consent.

You understand and agree:

  We are committed to creating a variety of products and services to meet your needs.  Because we provide you with a large variety of products and services and the specific products/services that different users choose to use, there are differences in the range of specific products/services.  Additional functions and the type and scope of personal information collected and used will be different.  Please refer to the specific product/service function;

  In order to bring you a better product and service experience, we continue to work hard to improve our technology, and we may launch new or optimized functions from time to time, and may need to collect and use new personal information or change Purpose or method of using personal information. In this regard, we will separately explain to you the purpose, scope and use of the corresponding information by updating this policy, pop-up windows, page prompts, etc., and provide you with a way to choose your consent, and after obtaining your express consent Collect and use. During this process, if you have any questions, comments or suggestions, you can contact Longot through the various contact methods we provide, and we will answer you as soon as possible.

We will implement the following functions of this policy to collect and use your personal information:

Using our product

Have purchased or owned our equipment

To connect to our device, you need to turn on your mobile phone wifi and use wifi to connect to our device. Without a connection to the device, the platform can only see the basic production interface without any images or pictures. The application can be used without registration. The functions of the application can be used only by those who have purchased or owned the device. The application does not need to be connected to the network, and will not send any personal or mobile device information to the network.

Device information: We will receive and record the device-related

  During your use of our services, in order to understand the suitability of the product, and provide you with page display and search results more suitable for your needs, we may request you to provide or automatically collect your usage and store it as Network log information, including:

  Device information: We will receive and record the device-related information you use (including device model, operating system version, device settings, unique device identifiers, mobile devices, etc.) based on your specific operations during software installation and use.  Software and hardware feature information such as application and other software information), device location-related information (including your authorized GPS location and sensor information such as WLAN access points, Bluetooth, and base stations sensors’ information).

  Service log information: When you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services and save it as a service log.  Including browse, click to view, search query, favorite, share, download and IP address, telecom operator, language used, access date and time.

  Please note that separate device information, log information, and location information are information that cannot identify a specific natural person.  If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, this type of non-personal information will be treated as personal information during the combined use period, unless you obtain your authorization Or unless otherwise provided by laws and regulations, we will anonymize and de-identify such information.

  In addition, we will also use your above information in order to continuously improve and optimize the above functions.

Customer Service and Dispute Settlement

  When you contact us or ask for the sales or after-sales service, dispute settlement, we need you to provide essential personal information to verify your membership so that to ensure the security of your account and system.

  To facilitate contact with you and help you solve problems as soon as possible or record the solutions and results of related problems, we may save your communication or call records with us and related contents (including account information, order information, other information you provide to prove relevant facts, contact information you leave). If you consult, complain or provide suggestions on specific orders, we will use your account information and order information.

  For the reasonable needs of providing services and improving service quality, we may also use other information of you, including the information you provide when you contact customer service and the questionnaire replies you send to us when you participate in the questionnaire surveys.

Providing you with security

  In order to improve the security of your use of our services provided by us, our affiliates and partners, protect your or other users or the public's personal and property security from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations or Longot Service agreements and rules, our app will not upload any information about users.

Providing you additional services

  In order to provide you with more convenient, high-quality and personalized Services and strive to improve your good experience, we may collect and use your personal information in the following additional services provided to you.  If you do not provide this information, it will not affect the basic services such as digital office, communication and collaboration, but you may not get the user experience that these additional services bring to you.  These additional services include:

  Location Access: We will access your location information after you enable the location permission, and recommend you to nearby preferential information.

  Camera Access: Use the camera permission to take pictures and upload corresponding files when you upload your profile picture or other files.

  Storage Access: After the storage access is enabled, you can use this function to realize data caching and sharing or to communicate with customer service to provide proof.

  Additional services based on loading mobile phone status and identity information: We will collect your iOS Identifier for Advertising (IDFA), MAC address, International Mobile Equipment Identification (IMEI), Open Anonymous Device Identifier (OAID), and International Mobile Subscriber Identity (IMSI) after you open your phone access. Confirm the security of your account according to your device, so as to realize security risk control.

  Recording Access: This access may be used to verify your identity when using third-party financial services.

  Wake up third-party apps: This function enables you to jump to the designated page of the third-party website (such as the official website of Longot) when browsing the products and services of Longot. When we wake up the third party application, we will prompt you to leave the Longot APP and go to the third party website.

   calendar based additional services: after you enable our permission to read / write your calendar, we will collect your calendar information to provide records and reminders related to shopping or entitlement

  System operation information: To provide you with the compatibility management of end-user services, we will obtain: system operation information

  Network status information: We will obtain: based on our selection and optimization of network links, network status information;

  You understand and agree that the above additional services may require you to turn on the access rights of your location information (geographic location), camera, album and storage, microphone (voice), contact list, calendar and / or phone status in your device, so as to realize the collection and use of the information involved in these rights. Please note that when you open any permission, you authorize us to collect and use relevant personal information to provide corresponding services for you.  Once you close any permission, you cancel the authorization, and we will not continue to collect and use relevant personal information based on the corresponding permission, nor will we be able to provide corresponding services for you.  However, your decision to close the permission will not affect the information collection and use based on your previous authorization.

Disable permission: You can also click "Phone settings"- "App Settings"- "Authorization Management"-”Application Rights Management”-”Longot” to disable the corresponding permissions on the system permission management page.You can contact us through customer service or other contact methods to cancel the authorization.

Others

  If the information you provide contains personal information of other users , you must ensure that you have obtained legal authorization before Longot provides such personal information. If it involves children's personal information, you need to obtain the consent of the corresponding child's guardian before releasing it. In the aforementioned cases, the guardian has the right to contact us through the contact channels of this policy to request correction or deletion of the content involving children's personal information.

  When we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will ask for your prior consent.

If we obtain your information indirectly from a third party, we will explicitly require the third party to collect personal information after obtaining your consent in accordance with the law and inform you of the content of the shared information before collection. If sensitive information is involved, you need to confirm clearly before providing it to us. The third party is required to make a commitment to the legality and compliance of the source of personal information. If the third party violates the act, we will clearly ask the other party to bear the corresponding legal responsibility; At the same time, we will strengthen the security of personal information (including sensitive information reporting, encryption and storage, access control). We will protect indirectly acquired personal information with means and measures that are no less than the same level of protection we have for our own users' personal information.

Exceptions to Authorization and Consents

  You fully understand and agree that your authorized consent is not required for us to collect and use your personal information under the following circumstances, and we may not respond to your request for information modification, deletion, cancellation, withdrawal of consent or demand:

1When it involves national security and national defense security

2When it involves public security, public health and major public interests;

3When it involves judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments;

4When it is to protect the life, property or other major legal rights of you or other individuals in the situation where it is difficult to obtain your consent;

5When it is disclosed to the public by yourself;

6When it is sourced from legally and publicly disclosed information, such as legal news reports or information disclosed by the government;

7When it is required by relevant agreements or other written documents signed or performed by you;

8When it is necessary for maintaining the safe and stable operation of the products and/or services provided, such as identifying and resolving failures of products and/or services;

9When it is necessary for delivering legitimate news reports;

10When it is necessary for academic research institutions to collect statistics or conduct academic research in the public interest, provided that any personal information contained in the results of such academic research or descriptions thereof has been de-identified;

11Other circumstances as stipulated by laws and regulations.

Please be noted that, in accordance with applicable laws, if we take technical measures and other necessary measures to process personal information in such a way that the recipient cannot re-identify a particular individual and cannot recover it. We may conduct de-identified research, statistical analysis and prediction on the collected information to improve and enhance the content and layout of Longot. It provides product or technical service support for business decision-making and improves our products and service.(including machine learning or model algorithm training is performed by using anonymous data )The use of such processed data does not need to send separate notification to you or obtain your consent.

  If we stop operating websites, products or services, we will stop collecting your personal information in time, notify you of the notice of stopping operation in the form of delivery or announcement one by one, and delete or anonymize the personal information held. If it involves children’s personal information, we will inform the children’s guardian of operation suspension.

How we use Cookies

  We don't need users to log in or collect personal information about specific users so we don't use cookies.

  How we share, transfer and disclose your User Information

Share

  Since we do not collect your personal information and the application does not send information to us online, there is no sharing problem in any case.

  In order to ensure the stable operation and function of our client, and enable you to enjoy and use more services and functions, our application will embed the authorized partners’ software development kit (SDK)We will perform strict security testing on the APIs and SDKs of the authorized partners obtaining relevant information, and agree on strict data protection measures with the authorized partners, so that they will handle personal information in accordance with the policy and any other relevant confidentiality and security measures.

1OKHttp SDK include OkioOkHttphongyangAndroid okhttputils 

Application scenarioTo improve efficiency of traffic networks ; Permission requestsNetwork Data

(2) Android SDK includes Android Lifecycle ViewModelAndroid Support Library Fragment, Android Support Library Compat, Android Support Library V4 the owning organizationGoogle Inc.  Application scenario: Compat with Android different version offers more new system components and support of user interface interaction and data access.Permission requestsStorage space

3Underlying system SDK include JSON In JavaJetBrains Java AnnotationsuCrop Application scenarioUsed to write application infrastructure components

4Uniapp hybrid development SDK include TCP/UDP application plugin. Application scenario:  Connecting devices and sending instructions , as well as designing basic pages

Transfer

  We will not transfer your end user's personal information to any third party, except in the following circumstances:

1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other partie

2. When Longot service provider comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require new companies and organizations that hold your end-user personal information to continue to be bound by this privacy policy, otherwise we will require that The company or organization re-seeks authorization and consent from your end users.

Public disclosure 

We don’t collect any personal information because our App is not connected to the Internet. So your personal information won't be disclosed publicly by us.

How we retain your User Information

Storage location

  In any case, we will not store your personal information

Storage period

  In any case, we will not store your personal information.Therefore, the storage period of your personal information with us is 0.

How we protect your User Information

  Because Longot App doesn’t connect to the Internet. The information that you collect is only stored on your mobile phone so it will be no circumstances to disclose your information as long as your mobile phone is secure.

How do you manage your personal information

  You can access and manage your personal information in the following ways:

Access your personal information

  You have the right to check and access your personal information to view or delete your images and videos.

  Your personal information zzdoesn’t send to us by connecting to the Internet. It only stores in your mobile phone so you can decide how to manage your information by yourself.

  All information is only stored in your mobile phone and it doesn’t connect to the Internet. Thus, the information of minors is protected from disclosure.

  Your information is only stored in your mobile phone so your information will not be transferred around the world. Only you will decide whether to disclose.

How to update this privacy policy

  Our Privacy Policy may be modified at any time. We will not limit your rights under this Privacy Policy without your express consent. We will post all modifications to this Privacy Policy on Longot APP. For major changes, we will also provide more noticeable notifications (including notifications through website or client homepage announcements and even provide you with pop-up prompts).

  The major changes referred to in this policy include but are not limited to:

1. Significant changes have taken place in our service model. Such as the purpose of processing user information, the way the user information is used, etc.

 

2. Significant changes have taken place in our control rights and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.

 

3. The main objects of personal information sharing, transfer or public disclosure have changed.

 

4. Your right to participate in the processing of personal information and how to exercise it has undergone major changes;

 

5. When the department responsible for handling user information security, contact information and complaint channels change.

 

6. When the personal information security impact assessment report shows that there is a high risk.

How to contact us

you can contact us through the Email or post , and we will reply to your request within 15 days. If you found that personal information may be leaked, please contact our customer service to complaint report

Please contact us through the following.

Email: caikui@szlongot.com