Dear users,

Thank you to choose our Longot products. All products meet industry standards and follow Longot's quality assurance and after-sales service terms.

Longot's products (excluding accessories) offer a two-year warranty from the date of the factory (the modified warranty period is invalid, the factory date is not the same as the date of sale) if the products are damaged in a normal using way. The manufacturer has the right to render the warranty null and void in  the event of man-made or negligent damage or the following cases:

- if the device has been modified or tampered with, 

- if the device has been damaged as a result of chemicals,

- if the device has been tampered with by unauthorized repair, 

- if the device has been damaged as a result of fire or natural disasters, 

- if the device has been damaged as a result of liquids or other substances getting inside, 

- if the device has been damaged as a result of misuse, 

Any product returned under warranty should be packaged in a sturdy, outside shipping carton, to prevent damage in transit. 

If you have any doubt, please contact the distributor where the device was purchased or contact our service center by email longot@szlongot.com.

After-sales contact number: 18926560771